Restrictions loosened at Contract Health


With restoration of the Government functions following the shutdown, the Oneida Comprehensive Health Division will be lifting some of the restrictions put into place on 10/02/13.  Effective Thursday, October 24, 2013, the following measures will be taken to begin restoring services to the community.  We will begin by phasing in those services which were impacted by the shutdown over the next 2-3 weeks.   

· Effective Thursday October 24, 2013, Contract Health Services will go to a Priority 1B level.  This means that all referrals for care must meet the requirement of 1B as defined by the Indian Health Service.  Priority 1B means a referral must meet the following criteria: The potential for becoming life threatening; not immediate emergency; and is essential to daily function.  This includes acute illness, significant flare of chronic conditions, Prenatal Care, Fracture Care, and Specialty consultation/treatment.


This means that you will still need to follow the process for seeking approval for after hour care to utilize the emergency room and/or urgent care services by contacting the on-call nurse at (920) 869-2711.


If you had a referral that was placed on hold on October 1, 2013, you will need to contact Contract Health to obtain instructions as to what you will need to do to reschedule your referral appointment if it meets this criteria. 

· Inpatient Treatment for Substance Abuse will CONTINUE to be placed on hold until a date has been determined to restore this service.  Patients/clients will be followed through outpatient treatment which is provided on-site until further notice.

· Oneida Pharmacy will return to dispensing a maximum of 90 day supply on all medications and we will restore the dispensing of over the counter (OTC’s) that are determined to be medically necessary by November 18, 2013. 

· The Contracted Providers will be phased in beginning Monday and patients will be contacted to reschedule their appointments.

The Comprehensive Health Division would like to thank the community for your understanding and patience during this critical time and we appreciate your cooperation while we begin to restore our services. We apologize for the inconvenience and thank you for the opportunity to continue to provide your health care services.


As the country moves forward with the Affordable Care Act, we all need to look at this shutdown as a way to possibly take advantage of the opportunity to purchase health insurance coverage as it becomes available through the Affordable Care Act.  We have staff who can assist you through the process or can answer questions you may have related to the Affordable Care Act and the Health Insurance Marketplace.   


Thank you for your understanding and cooperation.  If you have questions or concerns please feel free to contact Margaret Valencia at (920) 869-4908 or email her at